1. Acceptance of Terms

By accessing our website or using any of our services (including but not limited to AI-powered lead management, website development, custom software, or digital transformation services), you agree to comply with and be legally bound by these Terms and Conditions and our Privacy Policy.

2. Services Provided

We offer a range of digital solutions, including:

• AI-Powered Lead Management (for IndiaMart and other platforms)

• Website and E-Commerce Development

• Custom Software Solutions

• Digital Transformation Consulting & Implementation

• Automation and API Integrations

All services are subject to individual agreements and service-level terms defined during project onboarding.

3. Client Responsibilities

Clients are responsible for:

• Providing accurate project requirements and timely feedback

• Ensuring they have the rights or licenses to all content, logos, or data they share with us

• Using our services for lawful purposes only

• Keeping login credentials and confidential project information secure

4. Intellectual Property

Unless otherwise agreed in writing:

• All intellectual property, code, designs, and digital assets created by us remain our property until full payment is received.

• Custom software and websites developed for clients will be transferred to their ownership upon final delivery and payment, unless stated otherwise.

5. Payments & Refunds

• Payment terms are defined in the proposal or service agreement.

• Delayed payments may result in project suspension or additional late fees.

• All service payments are non-refundable once the project has commenced or a milestone has been delivered.

6. Confidentiality

We respect your privacy and business confidentiality. Any proprietary information shared during the project will not be disclosed to third parties without written consent, unless required by law.

7. Limitation of Liability

We strive to deliver high-quality services, but we are not liable for:

• Any direct or indirect damages arising from the use of our services or website

• Loss of data, revenue, or profits due to unforeseen issues, third-party integrations, or client-side errors

• Downtime or delays caused by factors outside our control (e.g. hosting providers, server crashes, or force majeure)

8. Third-Party Services

Our services may include or integrate with third-party platforms (e.g., IndiaMart, payment gateways, CRMs). We are not responsible for the terms, policies, or failures of these third-party providers.

9. Service Modifications

We reserve the right to modify, update, or discontinue any part of our services or website at any time without prior notice.

10. Termination

We may terminate access to our services for violations of these terms or for any conduct that may harm our reputation or operations. Clients may also terminate services with notice, as outlined in the project agreement.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Your Country/State], and any disputes will be subject to the jurisdiction of its courts.